Shipping Information
Shipping information is information related to the process of shipping products from the online store to the shipping address specified by the consumer. Shipping information includes:
- Shipping Address: This is the address where the consumer wants the products to be delivered. Consumers must ensure the address is correct and accurately written.
- Shipping Cost: Consumers may be charged for shipping at the time of purchase. Shipping fees vary based on the weight of the shipment, the destination country, and the shipping method used.
- Shipping Company: This refers to the company used to deliver the products. The shipping company may vary depending on the shipment.
- Delivery Time: This is the time required for the product to reach the specified shipping address. Delivery times depend on the shipping company, the destination country, and the shipping method used.
- Tracking Number: A number used to track the products during the shipping process. Consumers can use it to check the shipment’s status.
Shipping Duration؟
Product preparation takes 1 to 3 days, and delivery requires 1 to 5 business days. However, under rare circumstances, shipping may take longer—5 to 10 business days—in cases of delays caused by missing information or customs clearance in the consumer’s country.
Etar Express Shipping
This service is offered by Etar for shipments within Riyadh, ensuring delivery within 1-2 business days from the shipment’s pickup date. Consumers can benefit from this service when purchasing products from the store. The service is available at a flat rate of SAR 9 per shipment within Riyadh.
Consumers should review the shipping information available on the online store and ensure they understand it well before making a purchase. For any inquiries, customers are encouraged to contact customer service for assistance.
